Frequently Asked Questions About Wigs

Q: What’s the difference between synthetic wigs and human hair wigs?

A: The difference between human and synthetic wigs is in the fiber. A synthetic wig can be better at holding it’s style, even after washing. Human hair wigs are made out of real human hair, so they feel and look real. They do have to be styled after washing.

Q: Can I try on wigs before purchasing?

A: Yes

Q: Do you offer customization services?

A: Yes. If your wig needs adjustments like trimming or thinning, we provide customization services.

Q: What’s the return policy for wigs?

A: There are no returns and no refunds. We do offer a 30 day refund only if there is a manufacturer defect.

Q: Do you offer wig consultations?

A: Yes. We offer one-on-one discreet and confidential consultations. This usually takes an hour or more.

Q: What colors are available?

A: We showcase a variety of wig colors and styles.

Q: Are there wigs suitable for medical hair loss?

A: Yes. Our caring approach and atmosphere are designed to address your specific hair loss solution.